Privacy Policy

1. Introduction

At Resume Tailor, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all users of Resume Tailor and to all information collected and used by us.

2. Information We Collect

We collect the following types of information:

• Personal Information: This includes your name, email address, and phone number when you create an account, contact us, or make a payment.
• Resume and Job Description Data: The content of your resume and job descriptions that you upload or input into our system.
• Payment Information: When you make a payment, we collect transaction data, but we do not store complete payment card details on our servers.
• Usage Data: Information about how you use our website and services, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our service
• To process and complete transactions
• To send you transaction confirmations and receipts
• To analyze and improve our service
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Data Storage and Security

We implement appropriate security measures to protect your personal information:

• All data transmitted to and from our servers is encrypted using SSL/TLS protocols
• Your resume and job description data are stored securely with encryption at rest
• We implement strict access controls to ensure only authorized personnel can access your information when necessary
• We regularly review our security practices and update them as needed

We retain your data for as long as your account is active or as needed to provide you services. We will delete your data upon your request or after a period of inactivity, except where we need to retain it for legitimate business or legal purposes.

5. Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: We use trusted third-party service providers to help us operate our business and deliver services to you (e.g., payment processors, email delivery services).
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset.

All third parties we work with are required to respect the security of your personal data and to treat it in accordance with the law.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to erasure (the "right to be forgotten")
• The right to restrict processing of your data
• The right to data portability
• The right to object to the processing of your data
• The right to withdraw consent at any time

To exercise any of these rights, please contact us through our Contact Page.

7. Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use cookies for the following purposes:

• To maintain your session and remember your preferences
• To authenticate users and prevent fraudulent use of accounts
• To analyze how our website is used and improve our service
• To track the effectiveness of our marketing campaigns

8. Children's Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact Page.